Troy basement waterproofing FAQ

No. We're a referral service. One independent waterproofing contractor who works in Troy receives your request, visits, and gives you a free written estimate. The work and the warranty are theirs.

Nothing. The contractor pays us for the introduction.

Troy sits on former farm and wetland clay (Brookston, Colwood, Shebeon soils). Poured walls from the 80s leak at cracks and tie-rod holes, and the original sump pump is long gone. Both are fixable, often cheaply.

In a poured-wall basement, often yes. A partial interior system is legitimate when the water isn't coming from the water table under the whole slab. The contractor will say which it is.

For interior drain tile, the bottom one to two feet of drywall and the carpet edge along the treated walls come off and are restored afterward. Crack injection needs only a small opening at the crack. Get both demolition and restoration in writing.

Usually within a business day. After a big storm, longer.

Yes, all four ZIP codes (48083, 48084, 48085, 48098). The contractors also serve neighboring Rochester Hills, Sterling Heights, Clawson and Birmingham.

For sump pumps, drain tile tied to a sump, and sewer-related work, yes, through Troy's BS&A Online system. The contractor should handle it.

Take it, if the scope and warranty match. There's no obligation to the contractor we send or to us.

We don't give product advice; we're the introduction. The contractor's estimate names the pump and backup, and you can compare from there.